I was concerned about where to stay in Baltimore, so a friend recommended Hilton in Pikesville. It is conveniently located close to the highway, and driving to the different locations around Baltimore was quick and easy. The complimentary breakfast had great options, and the staff was very friendly. We enjoyed our stay, and would recommend it to others.
Anonymous
juli 2023
The breakfast location, which was the hotel's restaurant, was excellent. The quality of the food was excellent, hot, tasty and a great variety, including fresh squeezed orange juice. The playlist of music was diverse and excellent for breakfast dining! The Reservations and Front Desk staff (Jae, Romaine, etc.) were excellent and attentive at any time of day or night. Any issues were resolved immediately. There were booking issues that were misinterpreted but resolved. Front Desk Manager, Jae was able to re-establish our rooms being close together (they were next door to one another) despite a fully booked hotel and wedding taking place that weekend. Hotel housekeeping, maintenance staff were very friendly, professional and met all of our expectations. The bonus was the free huge, heavenly, hot chocolate chip cookies that were supplied no matter what time of day or night you requested them!
Eddie
mei 2023
We were unable to eat the breakfast due to a water main break, but the server and chef were very nice and tried to accommodate us as best they could. When I asked the manager at the front desk to refund the 2 breakfasts we were unable to eat due to the broken pipe, she didn’t want to refund us because she said it would be difficult and offered to give us credit on my rewards account. It would have been better if she gave us the refund. My family was hungry and we needed to find breakfast elsewhere, so I just accepted the points.
Michele
juni 2023
The breakfast was good, the staff (as always) friendly, professional and great to interact with. The room was clean and the bed comfortable. I feel that this place got pretty run down in the past few years, but they seem to be making improvements to the facilities which is great to see. I think the general rating on this site does not accurately reflect these improvements.
Nora
september 2022
The location was great and the facilities is in good shape. The room is quite sizeable and spacious. The bed was quite soft and comfortable. The bathroom was clean. The gym was very nice and well maintenance. The customer service was good and the receptionist was warm and friendly.
Adedeji
februari 2023
The room is spacious and comfortable! It’s well located, near a highway! The warm cookies given at the front desk are delicious!
Silvia
juni 2023
The hotel is comfortable with big rooms’ the shower works well and there’s a fridge & microwave in the room. It’s perfect for a few nights to visit family in the neighborhood!
Silvia
september 2022
The price of the room was better than area hotels with comparable ratings. The bar was nice and the servers were very friendly.
Towana
september 2022
From the moment I checked in until the moment I checked out I was very impressed with my stay. The staff at the front desk was very friendly and professional. She even offered me a warm cookie 🍪 as I was off to my room.
Joyce
april 2023
The bed was super comfortable. The room was huge, with a good size desk for working. The front desk receptionist was very nice and even gave a cookie at checkin :)
Mitch
maart 2022