DoubleTree By Hilton Baltimore North Pikesville
ゲストの声
The location was very good! There’s a great fitness club I could attend! The chocolate cookies & the morning coffee are good! The rooms are clean & comfortable! There’s streaming services now that the rooms have been renovated.
Silvia
2024年11月
The staff! They were extremely friendly, helpful, and professional. It felt like a home away from home. I wish I had gotten more names, but Tre (sp) at the front desk was wonderful; the restaurant staff was awesome, especially the first woman we encountered, she was so accommodating. Maintenance was great; we had a problem that he fixed immediately. Everyone we saw spoke and they were very friendly. It was a very inviting environment.
Ime
2024年8月
Everything! Originally booked with Homes2Suites for family because I had no extra room to house them. Homes2 advised of some nonsense rule about living within 20 miles and they wouldn’t honor the reservation. I called Doubletree 800 number and the gentleman advised it would cost over 600 to reserve a room for the weekend for 4 ppl. I deemed that outrageous. I went on the booking app, reserved & paid for the room, went to the hotel to get the key and the front desk person Tia was a breath of fresh air. She was professional, patient, courteous and accommodating. My extended family enjoyed their room and they loved the breakfast buffet!
Nkenge
2023年12月
Everything was good, until Booking.com dropped the ball by not adding the rather expensive meal option to the hotels computer system.
The
2023年11月
We did not have breakfast there. Someone told us the area was under renovation. The hotel is lovely and the staff was excellent t!
Marsha
2024年11月
I was concerned about where to stay in Baltimore, so a friend recommended Hilton in Pikesville. It is conveniently located close to the highway, and driving to the different locations around Baltimore was quick and easy. The complimentary breakfast had great options, and the staff was very friendly. We enjoyed our stay, and would recommend it to others.
Anonymous
2023年7月
Friendly staff, renovated room, small fridge and microwave in room. coffee in lobby was pretty good - although I would have preferred oat milk or fresh milk rather than creamer packages. Access to fitness center.
Brooke
2024年4月
The breakfast location, which was the hotel's restaurant, was excellent. The quality of the food was excellent, hot, tasty and a great variety, including fresh squeezed orange juice. The playlist of music was diverse and excellent for breakfast dining! The Reservations and Front Desk staff (Jae, Romaine, etc.) were excellent and attentive at any time of day or night. Any issues were resolved immediately. There were booking issues that were misinterpreted but resolved. Front Desk Manager, Jae was able to re-establish our rooms being close together (they were next door to one another) despite a fully booked hotel and wedding taking place that weekend. Hotel housekeeping, maintenance staff were very friendly, professional and met all of our expectations. The bonus was the free huge, heavenly, hot chocolate chip cookies that were supplied no matter what time of day or night you requested them!
Eddie
2023年5月
We were unable to eat the breakfast due to a water main break, but the server and chef were very nice and tried to accommodate us as best they could. When I asked the manager at the front desk to refund the 2 breakfasts we were unable to eat due to the broken pipe, she didn’t want to refund us because she said it would be difficult and offered to give us credit on my rewards account. It would have been better if she gave us the refund. My family was hungry and we needed to find breakfast elsewhere, so I just accepted the points.
Michele
2023年6月
Tia and gentleman at desk very personable and helpful Restaurant on premise Clean upon entrance Free parking Rooms and toiletries clean Options to buy breakfast w omelets
Lavonne
2024年8月
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